Terms of Service

Last updated: February 5, 2026

These Terms of Service ("Terms") govern your use of the College Advisor platform ("Service") operated by Key Coaching ("we," "our," or "us"). By accessing or using the Service, you agree to be bound by these Terms.

1. Description of Service

College Advisor is a practice management platform for independent college counselors. The Service provides tools for managing student information, processing documents, and organizing counseling sessions.

2. Account Registration

To use the Service, you must create an account and provide accurate, complete information. You are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

3. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Upload content that violates any applicable laws or regulations
• Attempt to gain unauthorized access to the Service or its systems
• Use the Service to store or transmit malicious code
• Interfere with or disrupt the integrity of the Service
• Share your account credentials with unauthorized parties

4. Student Data and Privacy

You are responsible for obtaining appropriate consent from students and families before entering their information into the Service. You agree to:

• Comply with all applicable privacy laws and regulations
• Use student data only for legitimate counseling purposes
• Maintain appropriate confidentiality of student information

Our handling of data is described in our Privacy Policy.

5. AI-Generated Content

The Service uses artificial intelligence (currently Anthropic's Claude) to generate content including meeting notes, follow-up emails, and college recommendations. You acknowledge and agree that:

• AI-generated content is provided as drafts for your professional review and should not be treated as final without your review and approval
• You are solely responsible for reviewing, editing, and approving all AI-generated content before sharing it with students, families, or other parties
• AI-generated content may contain errors, omissions, or inaccuracies, and Key Coaching does not warrant the accuracy or completeness of any AI-generated output
• Your professional judgment, not AI output, should guide all counseling decisions and recommendations

6. Third-Party Integrations

The Service integrates with third-party services including Google Drive and Anthropic's AI API. Your use of these integrations is subject to the respective third party's terms of service. We are not responsible for the availability or functionality of third-party services.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Key Coaching and are protected by applicable intellectual property laws. You retain ownership of any content you upload to the Service.

8. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may modify, suspend, or discontinue the Service at any time with reasonable notice when possible.

9. Limitation of Liability

To the maximum extent permitted by law, Key Coaching shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.

10. Indemnification

You agree to indemnify and hold harmless Key Coaching from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account at any time for violation of these Terms. Upon termination, your right to use the Service will immediately cease. You may request deletion of your data in accordance with our Privacy Policy.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.